StataPile's artificial intelligence automatically scores every customer interaction to determine objectively which procedures agents follow and which ones they skip.
Identify the factors that prevent sales or prompt the resolution of issues. Track performance over time to catch weak points before they impact your bottom line.
StataPile automatically tracks the number of opportunities you receive, convert, and lose. With this information, you can determine exactly when and why you miss sales.
Create notifications for any type of call by establishing frequency triggers. Be alerted, for instance, if the same customer complains four times over two days.
A/B test to determine the most effective call phrasing. Once phrasing is improved, StataPile customers benefit from a greater than 130% increase in close rates.
StataPile automatically tracks all customer interactions and classifies them by type of call—without any effort from your agents.
Protect your customers and your company by instituting measures to ensure your agents follow industry rules and expectations.
Take advantage of StataPile's ability to redact sensitive information, such as social security numbers, credit card data, and drivers' license numbers, from your audio recordings.